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Study Guide to Accompany Supervision in the Hospitality Industry, Applied Human Resources, Fifth Edition

Study Guide to Accompany Supervision in the Hospitality Industry, Applied Human Resources, Fifth Edition

5th Edition

Paperback (10 Oct 2006)

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Publisher's Synopsis

This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision–making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

Book information

ISBN: 9780470099087
Publisher: John Wiley
Imprint: John Wiley & Sons, Inc.
Pub date:
Edition: 5th Edition
DEWEY: 647.940683
DEWEY edition: 22
Language: English
Number of pages: 126
Weight: 340g
Height: 285mm
Width: 222mm
Spine width: 12mm