Publisher's Synopsis
To thrive in the midst of the monumental changes now sweeping health care, provider organizations must be change ready, wired, well–governed, and market savvy! How can health care professionals both meet today’s challenges and take confident steps toward a successful future? This book reveals the integration strategies and groundbreaking innovations of today’s leading provider organizations and provides a guide to those who will follow.
Strategies for Integrated Health Care presents key findings in the areas of information management and cross–continuum care from three research collaborations with top–rated health care delivery systems. Based on the work of the Emerging Practices Institute of First Consulting Group a leading provider of information management and operations improvement services for the health care industry in North America and Europe the book describes how health care organizations can attain organizational excellence by building truly integrated care processes and applying the right information technology.
Written for health care executives, physician leaders, managers, information technology professionals, and others who work in the health care trenches, Strategies for Integrated Health Care simplifies the process of understanding truly integrated care delivery and is filled with accessible and useful frameworks and examples. In practical terms, Erica Drazen, Jane Metzger, and their co–authors describe effective and innovative information systems that are emerging to support teamwork, closer coordination and continuity of care, patient empowerment, and customer service. The authors paint a picture of where processes and supporting information technology are headed and show us how key participants physicians, triage nurses, primary care case managers, and patients will do their work and interact with each other when aided by an advanced computer system. In addition, the book reviews advanced information management practices of ten of the country’s most technologically progressive health systems.
The Emerging Practices Institute of First Consulting Group is committed to advancing knowledge and understanding of the changes occurring in health care and how to effectively leverage information technology as a tool in implementing change. This book shares much of the research done in the first years of the Institute and will benefit any organization working on integrated care.
A Guide for Achieving Organizational Excellence in Information Management and Cross–Continuum Care
Strategies for Integrated Health Care describes breakthroughs in performance being achieved by many of America’s most progressive health care systems.
"Meaningful integration demands changes in both the care process and the systems that support it. The aim becomes improving care delivery and the care experience so that the components and staff of health systems interact in a coordinated and holistic way, providing increasing value for the ultimate customers patients. [This book] provides excellent examples of value–adding integration that will be useful to any organization serious about making changes in care delivery that result in real improvement." Donald M. Berwick, M.D., president and chief executive officer, Institute for Healthcare Improvement
"This is one of the best and most useful books I have read in the area of reengineering health care institutions for the new realities of managed care and competition. It is the only book I am aware of that speaks to the practical issues of what information systems are required, which applications must be deployed, and in what order, to effectively achieve the benefits of reorganization and consolidation. I will recommend the book as required reading for all of our implementation staff involved in installing systems in our large integrated customer sites." Malcolm Gleser, M.D., chief architect, IDX Systems Corporation
"The ‘integration’ behind an integrated delivery system results from the clinical and administrative processes that span the delivery system. This book is essential reading for anyone involved in shaping the next generation of health care organizations." John P. Glaser, Ph.D., vice president and chief information officer, Partners HealthCare System, Inc.
"Excellent hockey players skate to where the puck will be, not to where it is. This book describes where the health care puck will be." David Abelson, M.D., associate medical director, HealthSystem Minnesota
"Strategies for Integrated Health Care is a welcome addition to the information systems and health care literature. Full of process–oriented technical gems for the information system professional [and a] "must" read for the non–technical people thinking about health care and business process integration." George Conklin, chief information officer, Integris Health
