Publisher's Synopsis
Health care planning and management, at both macro and micro levels, is the theme of this publication, which addresses a wide range of issues relevant to the problem of efficient management of health care resources. Although the topics covered in this book often relate to particular practices, methods or procedures, the policy implications are of universal relevance. The book aims to take a broader view of the issues, and covers such diverse topics as consumer behaviour and managerial styles as well as applications and utilization of information technology.
