Publisher's Synopsis
As organizational transformation emerges as an important theme among both management scholars and practitioners, it is perhaps a truism that the organizations of the 1990s will be significantly different from those of the last few decades. While several factors have been argued to influence and propel the organizational transformation process, as the papers in this volume attest, a major force lies in the recent developments and capabilities offered by information technologies (I/T) -- namely, computers and communication technologies...