Publisher's Synopsis
How long does it take to catalogue a book? This latest entry in the PLA ""Results"" series should help you to answer that question and others you have related to the output and performance of your staff. By analyzing, in a systematic way, how long work activities take and then assigning steps to each unit of work, you will have a quantifiable measure of the output of your staff. ""Staffing for Results"" equips you to not only gauge performance and output but also build on what you learn to maximize and even increase productivity. Using common public library tasks as the context, the authors walk you through the process of measuring work, identifying best practices, assigning costs to each activity, analyzing resource allocation, and communicating results. With more than 20 figures and workforms that you can customize for your setting, six easy-to-follow chapters provide step-by-step guidance on how to ensure that your library is optimizing it resources.
