Publisher's Synopsis
This review of research in a highly topical area of information technology takes a multi-disciplinary and integrated approach, focusing on human behaviour and interaction as a route to human computer dialogue design and the successful application of techniques from artificial intelligence. The authors consider the relationship between information technology and psychological aspects of the subject, using results from psychological experiments to enhance the effectiveness of IT and AI systems and products, before reviewing how speech technology is used in everyday situations. Having examined the problems and issues involved in the technology of speech-based systems, the volume asks the important question: what else is required to produce a truly conversational computer?
