Publisher's Synopsis
'Speak On Purpose' offers real-world, practical strategies for delivering your message with laser-like precision, generating more referrals between employees in different areas within your organization, managing irate customers more effectively, asking more potent questions in general and much more! Whether you are communicating with customers, clients, colleagues, employees, managers, loved ones or strangers, 'Speak On Purpose' will provide timely insight and actionable tactics you can implement immediately. This book is written for front line staff, front line managers, middle managers, senior managers and executives alike. All of whom can utilize the methods outlined within this book to improve multiple facets of their personal communication process. 'Speak On Purpose' can also be used as a guidebook for refreshing or completely revamping your entire organization's communication process. If you are not yet experiencing ideal outcomes as a result of every conversation or presentation, examine then execute the concepts laid out in 'Speak On Purpose.'
