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Smart Machines and Service Work

Smart Machines and Service Work Automation in an Age of Stagnation - Field Notes

Hardback (16 Nov 2020)

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Publisher's Synopsis

In recent decades digital devices have reshaped daily life, while tech companies' stock prices have thrust them to the forefront of the business world. In this rapid, global development, the promise of a new machine age has been accompanied by worries about accelerated joblessness thanks to new forms of automation. Jason E. Smith looks behind the techno-hype to lay out the realities of a period of economic slowdown and expanding debt: low growth rates and an increase of labour-intensive jobs at the bottom of the service sector. He shows how increasing inequality and poor working conditions have led to new forms of workers' struggles. Ours is less an age of automation, Smith contends, than one in which stagnation is intertwined with class conflict.

About the Publisher

Reaktion Books

Reaktion originally focused on the fields of art, architecture and design - its first book was Ian Hamilton Finlay: A Visual Primer by Yves Abrioux. In recent years Reaktion's list has broadened substantially, and now also encompasses animal studies, Asian art and culture, biography, cultural studies, current events, fashion, film, food history, geography, general history, music, philosophy, photography, politics, sports history and travel writing. Reaktion now produces around 80 new titles each year, and has about 600 titles in print.

Book information

ISBN: 9781789143188
Publisher: Reaktion Books
Imprint: Reaktion Books
Pub date:
DEWEY: 338.4
DEWEY edition: 23
Language: English
Number of pages: 192
Weight: 340g
Height: 146mm
Width: 223mm
Spine width: 23mm