Publisher's Synopsis
This book was written for every server related business who desires to provide the best service, for every server who desires to be the best, and most importantly to serve as a training manual or handbook as it relates to serving customers in the spirit of excellence.
As a server you have a great responsibility and opportunity to leave a lasting imprint based on one brief encounter. It's bigger than tips, quality over quantity, and your engagement determine's the customers ultimate satisfaction. Relationship is formed when your presentation is presented properly. Service with a smile will never go out of style. You are a solutionist who gets paid for solving problems before they arise.
No more treating serving like it's just a job! "Serving is not a job, it's a lifestyle!"
