Book (23 Jun 2010)
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Offers a view of ITIL that aligns business and IT so that each brings out the best in the other. This title ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow.
| ISBN: | 9780113312313 |
| Publisher: | Stationery Office |
| Imprint: | Stationery Office |
| Pub date: | 23 Jun 2010 |
| Number of pages: | 231 |
| Weight: | -1g |
| Height: | 215mm |
| Width: | 280mm |
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