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Service Quality in Hospitality Organizations

Service Quality in Hospitality Organizations

Hardback (07 Dec 1995)

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Publisher's Synopsis

This text examines the issue of quality and why it is important to hospitality. The book is intended for students and academics of both hospitality/tourism and business studies, as well as those working in the hospitality industry.

Book information

ISBN: 9780304327881
Publisher: Cassell
Imprint: Cassell
Pub date:
DEWEY: 647.94068
DEWEY edition: 21
Language: English
Number of pages: 316
Weight: -1g
Height: 244mm
Width: 169mm