Publisher's Synopsis
A strategic guide to managing service quality in the hospitality and tourism industry for customer satisfaction.
Hardback (01 Jul 2016)
Not available for sale
Out of stock
A strategic guide to managing service quality in the hospitality and tourism industry for customer satisfaction.
ISBN: | 9789351119678 |
Publisher: | Random Publications |
Imprint: | Random Publications |
Pub date: | 01 Jul 2016 |
Language: | English |
Number of pages: | 318 |
Weight: | -1g |