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Service Quality Management in Hospitality and Tourism

Service Quality Management in Hospitality and Tourism

Hardback (01 Jul 2016)

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Publisher's Synopsis

A strategic guide to managing service quality in the hospitality and tourism industry for customer satisfaction.

Book information

ISBN: 9789351119678
Publisher: Random Publications
Imprint: Random Publications
Pub date:
Language: English
Number of pages: 318
Weight: -1g