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Service Offerings and Agreements: ITIL 2011 Itermediate Capability Handbook (Pack of 10)

Service Offerings and Agreements: ITIL 2011 Itermediate Capability Handbook (Pack of 10)

Book (31 Oct 2014)

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Publisher's Synopsis

This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work. with these processes.

Book information

ISBN: 9780113314508
Publisher: Stationery Office
Imprint: Stationery Office
Pub date:
Language: English
Weight: 1750g
Height: 149mm
Width: 225mm
Spine width: 47mm