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Service Management

Service Management Operations, Strategy, Information Technology

Tenth edition

Hardback (01 Jan 2023)

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Publisher's Synopsis

"Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but we can eat only so much food and we can use only so many goods. Services, however, are largely experiential, and we always will have a limitless appetite for them"--.

Book information

ISBN: 9781264098354
Publisher: McGraw Hill Education
Imprint: McGraw Hill Education
Pub date:
Edition: Tenth edition
DEWEY: 658
DEWEY edition: 23/eng/20211220
Language: English