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Service Management

Service Management Operations, Strategy, and Information Technology

5th Edition

Book (01 Jan 2006)

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Book information

ISBN: 9780072982305
Publisher: McGraw-Hill/Irwin
Imprint: McGraw-Hill/Irwin
Pub date:
Edition: 5th Edition
DEWEY: 658
DEWEY edition: 22
Language: English
Number of pages: 605
Weight: 1335g
Height: 256mm
Width: 208mm