Publisher's Synopsis
Thie text looks at service management, through services provided, the economy, concepts and strategies and the use of information technology.
3Revised Edition
Book (01 Aug 2000)
Not available for sale
Out of stock
Thie text looks at service management, through services provided, the economy, concepts and strategies and the use of information technology.
ISBN: | 9780072424195 |
Publisher: | McGraw-Hill Education |
Imprint: | McGraw-Hill Education |
Pub date: | 01 Aug 2000 |
Edition: | 3Revised Edition |
DEWEY: | 338.4561068 |
Number of pages: | 640 |
Weight: | 1410g |
Height: | 260mm |
Width: | 210mm |
Spine width: | 30mm |