Publisher's Synopsis
The most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject.
5th Edition
Paperback (16 May 2005)
Not available for sale
Out of stock
The most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject.
ISBN: | 9780071244404 |
Publisher: | McGraw-Hill Education |
Imprint: | McGraw-Hill |
Pub date: | 16 May 2005 |
Edition: | 5th Edition |
DEWEY: | 658 |
DEWEY edition: | 22 |
Number of pages: | 605 |
Weight: | 1310g |
Height: | 254mm |
Width: | 211mm |
Spine width: | 33mm |