2nd Edition
Book (01 Oct 1997)
Not available for sale
Out of stock
Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
| ISBN: | 9780070217607 |
| Publisher: | McGraw-Hill |
| Imprint: | McGraw-Hill |
| Pub date: | 01 Oct 1997 |
| Edition: | 2nd Edition |
| DEWEY: | 658 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 613 |
| Weight: | -1g |
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