Service Management An Integrated Approach to Supply Chain Management and Operations

Paperback (18 Jul 2013)

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Other formats & editions

New: Paperback (05 Jul 2017) - 1st edition ~~RRP $90.91~~ $83.03; Hardback (05 Jan 2018) $158.91

Publisher's Synopsis

With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management, this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more.

Book information

ISBN:	9780133088854
Publisher:	Pearson Education
Imprint:	Financial Times/Prentice Hall
Pub date:	18 Jul 2013
DEWEY:	658.7
DEWEY edition:	23
Language:	English
Number of pages:	450
Weight:	228g
Height:	232mm
Width:	178mm
Spine width:	7mm