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Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

4th edition

Paperback (12 Feb 2024)

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Publisher's Synopsis

Developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that this book's content remains current and includes references and examples about how service organizations can capitalize on, or are impacted by, ongoing technological and social changes impacting the world.

Book information

ISBN: 9798385115129
Publisher: Kendall Hunt Publishing Company
Imprint: Kendall Hunt Publishing Company
Pub date:
Edition: 4th edition
Language: English
Number of pages: 390
Weight: -1g