Paperback (15 Jan 1906)
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The chapters published in this report, for the most part, the use of a range of quality management tools and techniques within an African context. Such tools and techniques include, TQM, Lean Six Sigma, ISO 9001 and Excellence Models. The research covers both the private and public sectors of industry including education, manufacturing, retail, printing, construction and finance.
| ISBN: | 9781785609213 |
| Publisher: | Emerald |
| Imprint: | Emerald Publishing |
| Pub date: | 15 Jan 1906 |
| Language: | English |
| Number of pages: | 156 |
| Weight: | -1g |
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