Sales Scripts That Sell

2nd Edition

Paperback (16 Oct 2007)

Not available for sale

Out of stock

Publisher's Synopsis

Whatever the scenario, effective salespeople know how to immediately establish customer rapport, build trust and self-confidence, overcome resistance and objections -- and win sales. Completely updated with all new material, Sales Scripts That Sell puts the most powerful selling scripts at readers' fingertips, providing solutions for a wide range of sales situations.

An all-in-one training manual for every level of experience, the book is arranged by selling activity, including:

Prospecting
Controlling the sale
Countering objections
Handling stalls
Closing
Getting referrals.

Complete with new scripts for e-mail and voicemail, this go-anywhere, easy-reference guide ensures that the language salespeople use is positive, effective, and on target. The book contains motivational introductions, warm-up exercises, memory joggers, and even "stage directions," with instructions on use and delivery. Proven, practical, and all new, this is a must-have book for sales professionals everywhere.

Book information

ISBN:	9780814474211
Publisher:	McGraw-Hill Education
Imprint:	AMACOM
Pub date:	16 Oct 2007
Edition:	2nd Edition
DEWEY:	658.85
DEWEY edition:	22
Number of pages:	181
Weight:	323g
Height:	90mm
Width:	61mm
Spine width:	5mm