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Researching Tourist Satisfaction

Researching Tourist Satisfaction Issues, Concepts, Problems

Paperback (17 Nov 1994)

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Publisher's Synopsis

The analysis and interpretation of statistical data can be daunting, but it is a vital part of any successful research project. This text offers a concise guide to the concepts and practice of research design, providing a grounding in techniques and a discussion of the key issues raised by such methods in relation to the attitudes, behaviour and levels of satisfaction of tourists.;The text covers the nature of research itself, the design of a research project, qualitative and quantitative research, questionnaire design and implementation, different types of data and their coding, correlations, multiple regression analysis, and the coding and significance of data. It makes extensive reference to software packages, in particular SPSS, NCSS and MINITAB. After working through this text, the reader should feel confident in the application and interpretation of data and should understand the nature of tourist satisfaction. It is directed to second and third year undergraduates, postgraduates and all those carrying out research projects in tourism.

Book information

ISBN: 9780415101585
Publisher: Thomson Learning
Imprint: Thomson Learning
Pub date:
DEWEY: 338.4791072
Language: English
Number of pages: 320
Weight: 450g
Height: 234mm
Width: 156mm
Spine width: 25mm