Publisher's Synopsis
One consequence of recent government policies and legislation - including the new community care arrangements - is that voluntary organizations are expected to monitor and evaluate their own activities. This practice-based research study examines how feasible it is for groups to take on these tasks and where the main limitations lie.;The report considers how monitoring and evaluation can link in with wider developments in setting quality standards, greater user-involvement in services, and funders' needs for accurate information and feedback both in day to day matters and wider service planning. It suggests practical steps to help managers and staff.
