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Reorganizing for Customer Care in Healthcare CD

Reorganizing for Customer Care in Healthcare CD

Audio CD (01 Jan 2004)

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Publisher's Synopsis

This course includes an overview of basic concepts in administering a customer care programme, evaluating your corporate culture, encouraging your employees, using surveys and using the Internet.

Book information

ISBN: 9781932634501
Publisher: University Of Health Care
Imprint: University Of Health Care (US)
Pub date:
Weight: 95g
Height: 146mm
Width: 144mm
Spine width: 10mm