Publisher's Synopsis
This course includes an overview of basic concepts in administering a customer care programme, evaluating your corporate culture, encouraging your employees, using surveys and using the Internet.
Audio CD (01 Jan 2004)
Not available for sale
Out of stock
This course includes an overview of basic concepts in administering a customer care programme, evaluating your corporate culture, encouraging your employees, using surveys and using the Internet.
ISBN: | 9781932634501 |
Publisher: | University Of Health Care |
Imprint: | University Of Health Care (US) |
Pub date: | 01 Jan 2004 |
Weight: | 95g |
Height: | 146mm |
Width: | 144mm |
Spine width: | 10mm |