Publisher's Synopsis
Excerpt from Reinventing Government, Using New Technology to Improve Service and Cut Costs: Hearing Before the Subcommittee on Regulation and Government Information of the Committee on Governmental Affairs, United States Senate, One Hundred Third Congress, First Session, December 2, 1993
As in business, computers in modern communications provide new ways to improve Government services, cut costs and make Government more convenient and accessible to the public. Consider a few examples that I believe we will hear about today. One is food stamps. Although many supermarkets now routinely accept credit cards or atm cards for payment, in many jurisdictions food stamps are still distributed through paper coupons. The cost of managing the paper ?ow created by the coupons and ultimately making pay ments is substantial.
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