Hardback (01 Jan 1996)
Not available for sale
Out of stock
Explains how to handle customer complaints, discusses customer psychology, and provides sample answers to common customer questions.
| ISBN: | 9781570710636 |
| Publisher: | Sourcebooks |
| Imprint: | Sourcebooks |
| Pub date: | 01 Jan 1996 |
| DEWEY: | 658.812 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 124 |
| Weight: | -1g |
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