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Real World Customer Service

Real World Customer Service - Small Business Sourcebooks S.

Paperback (30 Apr 1996)

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Publisher's Synopsis

Explains how to handle customer complaints, discusses customer psychology, and provides sample answers to common customer questions.

Book information

ISBN: 9781570710629
Publisher: Sourcebooks, Inc
Imprint: Sourcebooks, Inc
Pub date:
DEWEY: 658.812
Language: English
Number of pages: 142
Weight: 318g
Height: 260mm
Width: 184mm
Spine width: 13mm