Publisher's Synopsis
This guide offers a three-part process for peak performance through self-responsibility, motivation and nurturing. The book includes exercises, scenarios and techiques to help managers to: put themselves and their staff permanently in the peak performance zones; increase productivity, job satisfaction and enjoyment; learn effective-thinking techniques that enable people to take self-responsibility and move ahead; become an outstanding coach counsellor and nurture; and make excellence the norm, rather than a rare event.
