2nd Edition
Book (28 Feb 1995)
Not available for sale
Out of stock
Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and bridging the gap between long-range quality efforts
| ISBN: | 9780070305830 |
| Publisher: | McGraw-Hill |
| Imprint: | McGraw-Hill |
| Pub date: | 28 Feb 1995 |
| Edition: | 2nd Edition |
| DEWEY: | 658.4 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 163 |
| Weight: | 775g |
| Height: | 260mm |
| Width: | 221mm |
| Spine width: | 18mm |
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