Hardback (26 May 1994)
Not available for sale
Out of stock
Combining two key topics in a new title for hotel/catering managers, this handbook covers quality standards and customer care. Emphasis is placed on a market-led approach to hospitality management.
| ISBN: | 9780750618342 |
| Publisher: | Butterworth-Heinemann Ltd |
| Imprint: | Butterworth-Heinemann Ltd |
| Pub date: | 26 May 1994 |
| DEWEY: | 647.9 |
| Language: | English |
| Number of pages: | 208 |
| Weight: | -1g |
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