Publisher's Synopsis
This book consists of a series of case histories of hospitality and tourism organisation. It identifies key factors in success and draws up a framework for quality management.
Hardback (10 Oct 1996)
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Out of stock
This book consists of a series of case histories of hospitality and tourism organisation. It identifies key factors in success and draws up a framework for quality management.
ISBN: | 9780304334865 |
Publisher: | Cassell |
Imprint: | Cassell |
Pub date: | 10 Oct 1996 |
DEWEY: | 647.94068 |
DEWEY edition: | 20 |
Number of pages: | 167 |
Weight: | -1g |
Height: | 244mm |
Width: | 169mm |