Paperback (31 Jan 1994)
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Out of stock
Summarizes how an organization can plan and implement a quality management system for IT service management, with references to all other modules in the "IT Infrastructure Library". This module complements and enhances information provided in the CCTA Quality Management Library.
| ISBN: | 9780113305551 |
| Publisher: | CCTA |
| Imprint: | CCTA |
| Pub date: | 31 Jan 1994 |
| DEWEY: | 658.4038011 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 1 |
| Weight: | -1g |
| Height: | 230mm |
| Width: | 184mm |
| Spine width: | 19mm |
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