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Quality First

Quality First Quality Management in the Leisure Industry : Presenter's Guide

Spiral / Comb Bound (06 Apr 1992)

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Publisher's Synopsis

A multi-media training pack which provides a complete programme for in-service training in quality management in the leisure industry. It aims to enable managers to motivate groups of staff at every level to commit themselves to quality, and to train them in the techniques needed.

Book information

ISBN: 9780582097599
Publisher: Longman
Imprint: Longman
Pub date:
DEWEY: 790.069
DEWEY edition: 20
Language: English
Number of pages: 62
Weight: 1000g