Publisher's Synopsis
Laboratories that wish to be accredited (certified and registered) have to introduce quality assurance systems in accordance with the ISO 9000 series, the ISO/IEC Guide 25, EN 45000 and the ISO 14000 series. This book offers guidance, through the experience and expertise of professionals and academics, on how laboratories should go about this. Giving real-life examples from laboratories in every area of analysis (food, medicine, oil, clinical, forensic, environmental, industry, university etc.), it demonstrates the methods, equipment and statistics necessary for improving performance. Quality Assurance and TQM for Analytical Laboratories is essential reading for anyone involved with a laboratory that wants to be recognized for its competence. This book explains how to go about achieving and proving that the required standards have been reached, and will leave the reader in no doubt as to what Total Quality Management (TQM) is all about, and how Environmental Management Systems (EMS) can be employed and improved upon. Quality Assurance and TQM for Analytical Laboratories contains the selected list of the relevant ISO International Standards and ISO/IEC Guides. It will be particularly valuable to graduates, teachers and laboratory managers, while anyone with involvement in or with analytical laboratories will be fascinated by the information it provides.
