Paperback (01 Jan 1997) | German
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Dieses Werk berichtet erstmals ausführlich über die Übertragung der Ansätze des Qualitätsmanagements auf die Touristik. Es besticht zudem in der konzeptionellen Anlage, die sowohl auf theoretischen Basisaufsätzen als auch auf Berichten zur Implementierung des Qualitätsmanagements in den wichtigsten Bereichen der Branche beruht. Sowohl dem Praktiker als auch dem Studenten wird hier eine breite und tiefe Behandlung des Themas geboten.
| ISBN: | 9783486993677 |
| Publisher: | De Gruyter Oldenbourg |
| Imprint: | De Gruyter Oldenbourg |
| Pub date: | 01 Jan 1997 |
| Language: | German |
| Number of pages: | 418 |
| Weight: | 750g |
| Height: | 230mm |
| Width: | 155mm |
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