Public Services Citizens, Customers and Quality : The Tenth Hitachi Lecture Delivered at the University of Sussex

• $24.14

• $13.56

• $14.51

Save $7.07

• RRP $29.86
• $22.79

Save $0.78

• RRP $24.42
• $23.64

Save $5.13

• RRP $29.86
• $24.73

• $27.14

• $17.32

• $14.92

• $23.32

• $14.10

• $20.52

• $20.51

Save $1.77

• RRP $20.34
• $18.57

Save $10.71

• RRP $33.93
• $23.22

• $52.93

• $17.63

Save $8.13

• RRP $29.86
• $21.73