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Public Service Excellence in the 21st Century

Public Service Excellence in the 21st Century

Hardback (28 Jan 2019)

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Publisher's Synopsis

This book combines academic wisdom and practitioners' insights to critically examine the challenges faced by civil service systems in the 21st Century. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st Century. 

Its topics range from civil service development in post-Soviet countries indicating that peer-to-peer learning is the way forward, to civil service reforms in China, Japan, and Korea in their quest to satisfy their citizens demands and expectations in the 21st Century. Other topics span across regional analyses by focusing on current dominant trends and challenges confronting administrative and civil service systems, vis-à-vis technology, innovation and "big data", and their disruptive effects on society and government. 

This book will be of interest to both academics and practitioners, and would-be builders of the 21st Century world.

About the Publisher

Palgrave Macmillan

From award-winning research which changes the world to textbooks and study guides which educate and inspire, we publish across the humanities, social sciences and business for academics, students, professionals and librarians worldwide.With offices in London and New York, and sales teams across 50 countries, we have a global reach and as part of Macmillan Science and Education, are proud to uphold an unbroken tradition of over 170 years of academic publishing.

Book information

ISBN: 9789811332142
Publisher: Springer Nature Singapore
Imprint: Palgrave Macmillan
Pub date:
DEWEY: 363.6
DEWEY edition: 23
Language: English
Number of pages: 345
Weight: 626g
Height: 155mm
Width: 216mm
Spine width: 29mm