Publisher's Synopsis
This book explores how the theories and practices of public management have evolved. It covers themes such as political, judicial, and cultural environments. It reviews the influential theoretical developments that represent the intellectual heritage of public administration from Woodrow Wilson and the classics to current schools such as Total Quality Management (TQM) and the drive for reinventing government. The author identifies and explains critical managerial functions such as decisionmaking, communication, leadership, performance evaluation, and the constant search for reform and improvement in public organizations. This comprehensive, in-depth exploration emphasizes the operational and practical consequences of the subject.
