Introduction to Financial Accou...
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Published 21 Feb 2019
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Providing Explanations to Customers for Service and Recovery Failures The Impact On Satisfaction, Loyalty, and Complaining Behavior.
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Book information
| ISBN: | 9781244043145 |
| Publisher: | Proquest, Umi Dissertation Publishing |
| Imprint: | Proquest, Umi Dissertation Publishing |
| Pub date: | 01 Sep 2011 |
| Language: | English |
| Number of pages: | 162 |
| Weight: | 299g |
| Height: | 246mm |
| Width: | 189mm |
| Spine width: | 9mm |
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