Publisher's Synopsis
This book explores how artificial intelligence (AI) and geopolitics are transforming the global outsourcing industry. It analyzes the strategic implications of AI for outsourcing operations, delivery models, talent management, and client relationships. The impact of geopolitical forces like trade tensions, political instability, and regulatory shifts on risk mitigation and geographic diversification is examined.
Emerging business models combining AI and human expertise, niche services, innovation through collaboration, workforce upskilling, and ethical AI governance are highlighted. The book provides a strategic roadmap for international outsourcing providers to navigate challenges, seize opportunities, and drive sustainable growth in this era of technological disruption and evolving geopolitical dynamics.