Publisher's Synopsis
This manual serves as a practical guide for people who plan, conduct and evaluate training programmes in all types of organizations, from business and industry to hospitals and voluntary associations. The purpose of training programmes is outlined together with the role of planners in insuring a programme's success. The book goes on to provide instructions for trainers and evaluators. The final section describes a four-month case study in which the model explained here was applied to a large health care organization. To help focus training programmes and build competencies in program development, worksheets are provided in each chapter which readers will find especially useful for tailoring the material covered to their organization's needs.
