Publisher's Synopsis
The focus of this book is on the type of competencies that need to be acquired and the process for acquiring the knowledge, values, and skills germane to those competencies. Contributors were encouraged to draw from actual experiences and to incorporate true examples to substantiate points and illustrate abstract ideas.The book is divided into two major parts. The implications of Canada's multicultural policy for professionals in the social service arena are presented first - how the policy came to be and the resulting emergent call for culturally competent professionals to deliver culturally appropriate social services. The second part addresses the implications of Canada's multicultural policy for social services practice; for management, administration, and organizational change in social service agencies and organizations; for research and practice evaluation; and for professional education and training and continuing education.
