Book (01 May 1996)
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Selling supports the belief that the customers are the final judge of the quality of goods and services. It stresses the importance of strong relationship building among sales people and their customers, and discusses both ethics and TQM.
| ISBN: | 9780256143843 |
| Publisher: | Irwin |
| Imprint: | Irwin |
| Pub date: | 01 May 1996 |
| DEWEY: | 658.85 |
| DEWEY edition: | 20 |
| Number of pages: | 469 |
| Weight: | 840g |
| Height: | 230mm |
| Width: | 203mm |
| Spine width: | 25mm |
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