Publisher's Synopsis
Now in its fifth edition, Professional Management of HousekeepingOperations is the essential practical introduction to the field, acomplete course ranging from key principles of management tobudgeting, from staff scheduling to cleaning. With expandedattention to leadership and training, budgeting and cost control,and the increasingly vital responsibility for environmentally safecleaning, the latest edition of this industry standard alsoincludes new case studies that help readers grasp concepts in areal-world setting.
Instructor's Manual, Test Bank in both Word and Respondus formats,Photographs from the text, and PowerPoint Slides are available fordownload at www.wiley.com/college
