Publisher's Synopsis
This manual has been designed to be used by Process Improvement teams, with the aim of helping them manage their improvement project activities from start to end. The contents provide a way to: plan a Process Improvement project; record progress, data and analysis during a project; plan the implementation of improvement solutions; and keep a permanent record of what the project achieved.;Each of the key steps in a Process Improvement project is covered in the logbook, and it is assumed that teams will have been trained in a methodology for process improvement. The text contains checklists, guidelines and proformas to help a team work through their definition, analysis and improvement of a process. Pages and forms are designed to be copied where necessary by the team for practical use during their project. Each section has a comprehensive checklist at the end to ensure everything is in place before the team moves on to its next phase of work.;The logbook is complementary to other TQM International training materials on Process Improvement and follows their 4-Step approach. All the material in the logbook is based on the practical experience that TQM International has had, working with teams to deliver tangible, lasting improvements to business processes.
