Publisher's Synopsis
Nowadays, it is essential for companies to adapt in order to survive in the market, offering products and services that satisfy the consumer's needs. The organization's environment has an impact on decision making, it is necessary to note that not all of them achieve an optimal performance of their functions, and therefore end up closing their operations due to the lack of an adequate organizational optimization.In this book, the procedures manual is presented and analyzed as a management tool to facilitate the performance of the company "Dentori" Dental Center in Xalapa. MX.
