Publisher's Synopsis
DMAIC - Believe it or not but there is a very simple systematic solution for solving problems and it can be taught to pretty much anyone that is willing to learn. The problem solving method taught in this book will change your entire prospective about going after those hard to solve problems within your environment at work and in your personal life. Every problem has a solution and the solution is found by solving the puzzle. Over the past 20 years I have discovered that the major failure most people have when attempting to solve problems is the fact they do not fully understand how to find the starting point. By using this simple but very effective method you will not only be able to find the starting point, but you will be able to solve the problem and eliminate it from reoccurring. Once you have mastered this simple method you can teach others around you. Now imagine everyone around you having the same level of expertise! Everyone becomes an expert problem solver and numerous more problems will get solved. Solving a problem is like solving a puzzle, once you have the solution it becomes very simple to solve!
