Publisher's Synopsis
"In Levy's book, the reader will find a wonderfully crafted, detailed step-by-step manual with real-world scenarios on how Pretreatment and the Stages of Engagement play out in the actual work of assisting the homeless. The vignettes are rich with descriptions that clearly come from a deep repertoire of experience working in the field that gives the reader confidence they are being guided by someone who has been in their shoes. The thoughtful questions and space to reflect add a helpful didactic touch to the feel of the text and matches the grittiness of the material being covered"--.
