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Preparing Staff to Serve Patrons With Disabilities

Preparing Staff to Serve Patrons With Disabilities A How-to-Do-It Manual - How-to-Do-It Manuals for Librarians

Book (31 Jan 1996)

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    Publisher's Synopsis

    This manual provides the library manager with the background, techniques and tools needed to prepare frontline staff to meet the challenge of providing one-on-one and general service excellence to patrons with disabilities in compliance with the Americans with Disabilities Act (ADA).

    Book information

    ISBN: 9781555702342
    Publisher: Neal-Schuman Publishers
    Imprint: Neal-Schuman Publishers
    Pub date:
    DEWEY: 027.663
    DEWEY edition: 20
    Language: English
    Number of pages: 143
    Weight: 463g
    Height: 279mm
    Width: 216mm
    Spine width: 11mm

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